Use cases / Reputation management platforms
Reviews for every client location. Without running a single scraper.
Reputation platforms live or die on coverage and freshness. ReviewLake collects reviews from 50+ sites for every location you manage and delivers them to your backend, so your team builds reports, alerts and replies instead of fixing collectors.
What you get.
- Onboard clients with their full history. The first run for a location loads every past review, so new accounts start with years of data.
- Stay current without re-processing. Later runs return only new reviews, delivered by signed webhook.
- Reply from your product. Your clients connect Google Business Profile and Facebook, and replies post back through the same API.
- Show what drives the rating. Themes and sentiment per location, ready for client reports.
Google Maps
Yelp
Tripadvisor
Trustpilot
Facebook
Booking.comGuides for reputation management platforms.
Yelp Reviews API: Excerpts, Plans and the 24-Hour Rule
Three excerpts, a paid plan and a 24-hour storage rule. What Yelp's official API gives you, and when you need more.
Booking.com, Expedia and Tripadvisor Reviews by API: What's Possible
Partner-only APIs, a sunset Content API and strict caching rules. How hotel tech teams get guest reviews from the big booking sites.
Google Reviews API: Why You Only Get 5 Reviews, and Your Options
Places API stops at five reviews per place. What the official APIs give you, and what to do when you need every review.
Build or Buy? What It Takes to Run Your Own Review Scrapers
The first scraper takes a week. Here's what the next two years look like, and when building still makes sense.